Water Filter Replacement Request

Replace Your Water Filters

Ready for a Water Filter Change?

As a valued Complete Home Filtration customer, you would have received emails regarding your water filter replacement schedule.

We understand that most people’s inboxes are like regular tap water… filled with contaminants and unnecessary junk that clogs them up.

Each home is different, and your water technician would have informed you of the ideal filter replacement schedule when the system was installed – but as a minimum standard, water filters should be replaced annually.

If you are unsure, use this simple form to find out or request a water filter change:

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Ready for a Water Filter Change?

As a valued Complete Home Filtration customer, you would have received emails regarding your water filter replacement schedule.

We understand that most people’s inboxes are like regular tap water… filled with contaminants and unnecessary junk that clogs them up.

Each home is different, and your water technician would have informed you of the ideal filter replacement schedule when the system was installed – but as a minimum standard, water filters should be replaced annually.

If you are unsure, use this simple form to find out or request a water filter change:

First Name: *
Fill out this field
Last Name: *
Fill out this field
Email: *
Please enter a valid email address.
Phone Number: *
Fill out this field
Address: *
Fill out this field
Suburb: *
Fill out this field
Postcode: *
Fill out this field
Preferred method of contact
Select an option
Promo Code:
Fill out this field
Captcha: 24 - 1 = ?
Enter the equation result to proceed
Complete Home Filtration whole home water systems

Understanding Your Water Filter System

Before diving into the maintenance routines, it’s crucial to familiarise yourself with the types of water filter systems available and how they function.

Each water filter system has its unique mechanism and, consequently, its specific maintenance requirements. Here’s a brief overview of the most common types of water filter systems you might encounter:

  • Sediment Filters: Designed to remove suspended particles like dirt, rust, and sand from water, sediment filters act as a crucial first line of defence, protecting your water system from clogging and damage.
  • Activated Carbon Filters: These filters are known for their effectiveness in removing chlorine, volatile organic compounds (VOCs), and certain pesticides and chemicals, improving water taste and odour. Activated carbon works through adsorption, trapping contaminants in the pore structure of the carbon substrate. These filters require periodic replacement to maintain their effectiveness.
  • Reverse Osmosis: Reverse Osmosis systems are popular for removing a wide range of contaminants, including dissolved salts, bacteria, and viruses, through a semi-permeable membrane. Water is pushed under pressure through this membrane, leaving contaminants behind. These systems often include pre-filters and post-filters that need regular replacement to protect the RO membrane and enhance the water’s taste.
  • Ultraviolet (UV) Purification Systems: UV systems use ultraviolet light to disinfect water, effectively inactivating bacteria, viruses, and other pathogens without adding chemicals. Keeping the UV lamp and the quartz sleeve that houses it clean is essential for optimal performance. Traces of dirt or scale can block the UV light from effectively treating the water.

All of these filters vary in physical size. The size and purpose of the water filter microns should be chosen based on the specific water quality levels in your water supply. Regular monitoring and replacement are necessary to prevent flow reduction and maintain high water quality.

Importance of Regular Water Filter Maintenance

Regular maintenance is the cornerstone of a well-functioning filtration system, offering numerous benefits beyond clean water. Here’s why it’s paramount to keep your water filter system in top shape:

  • Ensured Water Quality: The primary function of any water filtration system is to provide clean, safe drinking water. Over time, filters do become clogged with contaminants, and system parts can wear out, decreasing water quality. Regular maintenance ensures that every system component works efficiently, keeping your water free from impurities and contaminants.
  • Extended System Lifespan: Water filter systems are significant investments, and like any investment, you want to ensure they last as long as possible. Regular check-ups and part replacements can prevent the water filter system from working harder than it needs to, leading to premature wear and tear.By keeping up with water filter maintenance, you’re not only ensuring optimal performance but also extending the lifespan of your water filter system, saving you money in the long run.
  • Cost Savings: Neglecting maintenance can lead to bigger, more costly problems down the line. A clogged filter, for example, can strain the system, reducing water pressure and increasing wear on the other cartridges. Additionally, addressing minor issues before they escalate can prevent the need for expensive repairs or even a full system replacement.

Water Filter Maintenance Guide

Water Filter Replacement

  1. Identify Replacement Needs: Check the manufacturer’s guidelines for filter lifespan. Signs like a change in water taste, odour, or decreased flow rate can also indicate it’s time for a replacement.
  2. Safety First: Before starting, ensure your system is disconnected from the power source to prevent electrical hazards.
  3. Accessing Filters: Filters may be housed inside canisters or compartments, depending on your system. Always open the housing according to the manufacturer’s instructions.
  4. Removing Old Filters: Carefully remove the used filter. If it’s a cartridge, you might need to twist it to unlock it.
  5. Cleaning the Housing: With the filter removed, clean the inside with a mild disinfectant or bleach solution, then rinse thoroughly with clean water.
  6. Installing New Filters: Insert the new filter into the housing. Ensure it’s properly seated and aligned according to the system’s requirements.
  7. Sealing the Housing: Replace the housing or cover, ensuring a tight seal to prevent leaks.
  8. System Flush: After replacing filters, flush the system according to the manufacturer’s instructions to remove any carbon fines, air bubbles, or sediments from new filters.

System Cleaning and Sanitisation

  1. Prepare a Cleaning Solution: Use a manufacturer-recommended cleaning solution for sanitisation.
  2. Disassemble Parts: Carefully disassemble removable parts of the filtration system that come into contact with water.
  3. Clean and Sanitise: Soak the parts in the cleaning solution, then scrub gently to remove any buildup. Be cautious with sensitive components like membranes in RO systems.
  4. Rinse Thoroughly: Rinse all components with clean, safe water to ensure no residue from the cleaning agents remains.
  5. Dry and Reassemble: Allow the parts to air-dry completely before reassembling the system to prevent contamination.

NOTE: Always consult your user manual or contact the manufacturer directly to see whether your filtration system requires manual cleaning. Manual cleaning and sanitisation may void your warranty if a system is designed to be serviced by a technician or only requires regular filter changes.

System Inspection and Part Replacement

  1. Inspect Seals and O-rings: Check for any signs of wear, cracking, or damage. Replace these components if they are not in good condition to ensure a proper seal and prevent leaks (or notify the manufacturer if a specific component is required)
  2. Check for Corrosion or Damage: Inspect metal parts for corrosion and plastic components for cracks or brittleness. Replace any compromised parts.
  3. Membrane Inspection: For RO systems, a qualified technician should inspect the membrane annually. If you notice a significant drop in water quality or flow rate, it might be time for a replacement.
  4. Electrical and Mechanical Parts: Check for functionality of pumps, UV lamps, and electronic monitors. Replace UV lamps annually or as the manufacturer recommends, even if they still emit light, as their disinfecting power diminishes over time.

DIY vs Professional Maintenance

When it comes to servicing your water filtration system, understanding when to call in the experts or when to handle tasks yourself can save you time and money and ensure the longevity of your system.

The decision between DIY and professional maintenance often comes down to the complexity of the task, your comfort level, and the specific requirements of your system.

DIY can be practical for routine tasks like filter changes and basic cleaning. If you consider yourself a ‘handy’ person, following the water filter replacement instructions is likely a consideration. 

However, if you are unsure or just time-poor, professional services are recommended—particularly for more complex systems such as RO units, water issues, system upgrades, or ensuring compliance with warranty requirements. 

Additionally, some maintenance or repairs involving leaks or pipe connections may legally require the services of a licensed plumber.

If you need help maintaining your water filters or need assistance with your water filters, contact our friendly team at Complete Home Filtration. With years of experience, our professional team can resolve any issues. 

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