Australia’s First Choice For Whole Home Water Filtration

We recommend every 6 to 12 months, as filter exhaustion depends on a number of different factors. Because the chlorine and chemical content of your water can vary significantly over time, it is very hard to say exactly when your filters will need changing. What we can say is that the average home in Perth or Sydney is changing their filters every 9 months. For homes with only 2 people or low water use, 12 months can be typical. We do not recommend leaving filters for more than 12 months without changing them. Reverse Osmosis (RO) filter changes are performed every 12 months as per industry practice for non-backwashing filters and the membrane is checked every two years for performance during the scheduled service. Depending on water quality, membranes can last 2 to 4 years.

The simple answer is once every 6 to 12 months. Once your unit is installed you will be added to our database. This activates your warranty and also places you in our reminder system for filter changes. We will contact you after roughly 8 months to remind you about your filters. However, any time from 6 months onwards, if you notice any change in the taste or smell of your water you may need to change the filter early. If in doubt, you can buy DPD tabs from Big W or any pool shop and test your water yourself to see if any chlorine is coming through. If you have a pool, you can use your existing pool test kit.

Our easy-to-use Filter Replacement Subscription will be launching soon and can help you keep on top of your filter replacements!

By opting for an Annual or Monthly Subscription, you can spread out the filter replacement costs and avoid larger one-off payments. You’ll still have access to all the filter installation options, plus an exclusive discount just for our subscription members! Lock in your savings by switching to our subscription model when it launches in winter 2023!

Although many of our customers report a dramatic difference in their skin and the skin of their children, especially where underlying skin conditions may have been irritated by chlorine in water, we cannot make any health claims like this about our products. The causes of extreme skin conditions such as eczema and dermatitis are not fully understood in the medical community. Many believe them to be diet or digestion-related. However, many health professionals, especially in the natural health spheres, have stated that removing chlorine and chlorine by-products prior to bathing and showering is beneficial for those with sensitive or easily irritated skin.

The main difference in terms of contaminant removal is the inclusion of fluoride, hormones and pharmaceuticals. Many consumers are concerned about fluoride removal and other stubborn contaminants, especially with the growing prevalence of recycled water. In this case, an additional RO unit that converts the Complete system to the Premium is recommended. Reverse Osmosis is not recommended for the whole home due to the water waste involved in ‘washing’ the water, but it is necessary for maximum contaminant removal from drinking water. If you have no concerns about fluoride in the water or other potential trace elements, then the level of filtration provided by the Complete system is sufficient. The Complete system filters down to 1 Micron and removes up to 98.5% of chlorine and other contaminants like heavy metals and chlorine by-products.

Yes! Similar to our Mains Water Systems, we optimise and personalise our filters to better suit your needs and your water tank. This is useful for preventing potential unwanted bacteria and contaminants from entering your home. Get in contact with our friendly team and find out which system is suitable for you!

The entry-level system is the most affordable and involves the installation of a Reverse Osmosis filtration system for drinking water ONLY. For a fully installed whole of house system, there are a number of factors that influence the price. Customer preference for water type (alkaline,  etc.), raw water quality (tank or mains/ high chlorine / hard water), usage, water pressure (low/high) and installation requirements (pavers, turf, mains access) are all factors that affect final costs.

Accurate quotes are FREE to obtain and usually involve a quick site visit from one of our friendly team members to carry out a water test and determine the type of filters required, plus a site inspection to estimate the cost and viability of completing an installation. During this visit, customers can also identify any specific water quality concerns they have to help us correctly identify the type of filtration system that best suits their needs.

Other notes:

• Prices vary State by State, depending on the associated business costs.
• Plumbing variables include pavers, excavation requirements, concrete, artificial lawn, labour required to identify mains pipe, stone bench tops, internal installations, pipework materials and local plumbing regulations
• RO and Premium Options/Extras include Alkalising, Re-mineralising, and 3-Way Mixer taps
• Initial cost and annual filter replacement costs depend on the type of filtration media used

Our Reverse Osmosis (RO) filtration system is designed to remove the highest number of contaminants from your water. It is particularly effective in removing stubborn contaminants such as salts, fluorides, hormones, and pharmaceuticals. For those who require a more rigorous filtration for their drinking water, this is the ideal solution.

While both water purifiers and water filters work to improve the quality of water, they do so in different ways and to different extents. A water filter is designed to remove impurities from water by means of a physical barrier, chemical process, or biological method. They typically target specific contaminants based on the filter type.

On the other hand, a water purifier is a system that removes all types of contaminants, including bacteria and viruses that are usually smaller than what a filter can remove. These systems can include methods like distillation, deionisation, reverse osmosis, or ultraviolet radiation.

While water filters effectively remove a range of contaminants, they may not entirely eliminate certain substances depending on the type of filter. For instance, standard water filters may struggle to remove contaminants like viruses, certain types of bacteria, and specific heavy metals. They also may not effectively remove dissolved solids or substances like pharmaceuticals or hormones. This is why we recommend our Reverse Osmosis filtration system for those who are particularly concerned about the broadest range of contaminants.

While reverse osmosis effectively removes a wide array of contaminants, it can also remove beneficial minerals from water. To reintroduce these essential minerals like calcium, magnesium, mineral salts, and potassium back into the water, a remineralisation filter can be added to the reverse osmosis system. This filter stage will add the beneficial minerals back into the purified water, improving its taste and nutritional profile.

Converting rainwater to safe drinking water involves several steps including filtration and disinfection. First, it’s important to ensure that your rainwater collection system is clean and well-maintained. Next, the collected rainwater should go through a filtration process to remove any sediment and organic material.

Our rainwater filter system is designed specifically for this purpose, providing an ideal solution for Australian conditions. The CHF-RWW disinfects water, removes sediments, and utilises UV-C treatment to inactivate microorganisms. It’s important to regularly test rainwater intended for drinking to ensure it meets safety standards. Always consult with a water treatment expert or local regulations when considering using rainwater as a primary drinking source.