Complete Home Filtration vs Filter Systems Australia at a Glance
| Factor | Complete Home Filtration | Filter Systems Australia |
|---|---|---|
| Australian design and suitability for local conditions |
Australian-founded and operated, with systems configured around the home, water supply and household requirements. |
Australian-owned and operated, with whole home systems designed for Australian water conditions. |
| Whole home coverage |
Whole home filtration from the mains, with configurations addressing sediment, chlorine, chloramine, heavy metals and other quality concerns. Up to 50 L/min. |
Whole home filtration from the mains, with systems addressing sediment, chlorine and other water quality concerns, with scale reduction available on selected systems. Up to 60 L/min. |
| Installation |
Complete Home Filtration manages professional installation through its licensed plumbing teams, with installation and service teams across Australia. |
Licensed plumber installation required, with systems supplied with installation instructions and an installer finder. |
| Cartridge cycle and ongoing cost |
6 to 12 months, depending on configuration and usage. Proprietary system cartridges are supplied for the configured system. |
6 to 12 months, depending on configuration and usage. Replacement cartridges are available in standard sizes, with pricing varying by cartridge type. |
| Softening and hardness |
Hardness can be addressed within the whole home system configuration, including softening resin and scale-prevention options depending on the system selected. |
Hardness can be addressed through scale-prevention systems, including ScaleSoft salt-free scale control. |
| Local service and aftercare |
Installation and service teams operate across WA, QLD, VIC, NSW, ACT and SA. Whole home systems generally carry a 2-year manufacturer warranty, with installation workmanship coverage applying according to the relevant terms and regulations. |
Filter Systems Australia provides customer and technical support, with whole house systems covered by published warranty terms. General whole house systems carry a 12-month parts warranty, subject to the individual product terms. |
| Certifications |
Published certification and manufacturing credentials include WaterMark certification, NSF-related testing/assessment and ISO 9000-accredited manufacturing requirements, with the applicable scope depending on the product and standard. |
WaterMark certification applies to the whole home systems, while NSF testing applies to certain cartridges used within those systems. |
Australian Design and Local Water Conditions
Complete Home Filtration
Complete Home Filtration is an Australian-founded and operated business, with whole home systems designed around Australian homes, water supplies and household requirements
The company states that water quality varies across Australia and recommends an in-home water assessment to determine the right system for your property. The CHF-6000 can be set up with different filtration media depending on the property’s water and needs.1,2
Filter Systems Australia
Filter Systems Australia is an Australian-owned and operated business. Its range is assembled in Australia, and its whole home systems are supplied in various configurations for mains, rainwater and tank water supplies.
For example, the HPF-3 is designed for mains water, while the FSA offers separate whole home systems for tank water.2,3
Whole Home Coverage
Complete Home Filtration
The CHF-6000 installs on the mains before water enters the home, filtering the property’s entire water supply.
It can include sediment filtration, granular activated carbon and KDF-55, with options for water softening, scale prevention, heavy metal reduction and chloramine reduction. The maximum flow rate is 32 to 50 litres per minute, depending on the setup.1,4
Filter Systems Australia
Filter System Australia’s whole house systems are installed at the property’s point of entry and provide filtration to every tap.
The HPF-3 uses three 20” x 4.5” housings with different sediment, carbon and hard water conditioning cartridges. The maximum flow rate is 60 litres per minute without cartridges, with actual cartridge flow depending on the selected filters.2,3
Installation and Who Does It
Complete Home Filtration
Complete Home Filtration manages the installation process through its technicians and qualified service teams.
The CHF-6000 must be installed by a licensed plumber on the mains between the meter and the first inlet tee-off into the home. Complete Home Filtration's installation information also states that the system is delivered and installed by experienced plumbers, with the installation location assessed as part of the process.4,5
Filter Systems Australia
Filter Systems Australia supplies its whole home systems for installation by a qualified plumber or authorised technician.
Its installation documentation outlines requirements for mounting, connections, pressure, bypass, and commissioning. FSA also offers an installer finder, but the customer is responsible for arranging the plumber and keeping proof of installation.3,6
Cartridge Cycle and Ongoing Cost
Complete Home Filtration
The CHF-6000 uses high-capacity cartridges, with current specifications recommending replacement every 6 to 12 months depending on water quality. Maintenance intervals may also be adjusted on the advice of a qualified technician.
Replacements will depend on the individual system and water quality. Complete Home Filtration also sends out replacement schedules and reminders as part of their ongoing service.4,7
Filter Systems Australia
Filter Systems Australia's whole house documentation states that cartridges generally last up to 12 months in cleaner water supplies, while harsher water conditions may require replacement every six months.
The company sells standard replacement packs, with current examples ranging from $210 to $310. The exact ongoing cost depends on the cartridge configuration selected for the system.3,8
Softening and Hardness Handling
Complete Home Filtration
Complete Home Filtration can address hardness as part of the integrated whole home system setup.
The CHF-6000 can be configured with either a high-capacity water-softening resin cartridge or scale-preventing media, all depending on the property’s needs and requirements.1,4
Filter Systems Australia
Filter Systems Australia can address hardness through selected whole house system configurations.
Its ScaleSoft system uses salt-free scale-control media to reduce the effects of scale, rather than an ion-exchange water-softening resin.9
Local Service and Aftercare
Complete Home Filtration
Complete Home Filtration supports its systems with troubleshooting resources, maintenance guides, and fully qualified service teams across Australia.
The CHF-6000 includes a two-year manufacturer’s warranty on the system, as well as a plumbing workmanship warranty of up to seven years, depending on applicable state requirements.7,1
Filter Systems Australia
Filter Systems Australia provides customer support via its Australian business and publishes technical information, troubleshooting guidance and an installer finder.
Its general whole house warranty provides 12 months of cover against defects for systems manufactured or assembled by FSA, excluding consumables. The warranty is parts-only, does not cover the installing plumber's workmanship, and requires the customer to retain installation and maintenance records.6,11
Certification and Scope
Complete Home Filtration
Complete Home Filtration publishes several certifications and manufacturing credentials across its products. These include WaterMark certification, testing against relevant NSF standards and ISO 9000-accredited manufacturing requirements.
For the CHF-6000, the documentation identifies the WaterMark licence as WMK023341 and also provides information about NSF testing and assessment through IAPMO, along with its manufacturing requirements on its certifications page.
The important distinction here is the scope of the credential. A certification or standard may apply to a specific system, component, or manufacturing process, so check the product and assessment rather than assuming every credential applies to the full range.11
Filter Systems Australia
Filter Systems Australia publishes certification and compliance information for its whole house filtration systems. These include WaterMark certification and NSF compliance for selected filter cartridges.
For its whole house systems, the documentation identifies the WaterMark licence as WMK02347 and also states that selected sediment and carbon cartridges have undergone NSF testing.2,3
Appendix
- https://www.completehomefiltration.com.au/product
- https://www.filtersystemsaustralia.com.au/high-performance-triple-whole-house-water-filter-system-with-stainless-steel-enclosure-hpf-4.html
- https://www.filtersystemsaustralia.com.au/amfile/file/download/file/566/product/531/
- https://www.completehomefiltration.com.au/products/whole-home-filtration
- https://www.completehomefiltration.com.au/build-with-us
- https://www.filtersystemsaustralia.com.au/warranty
- https://www.completehomefiltration.com.au/support/troubleshooting
- https://www.filtersystemsaustralia.com.au/shop-by-product/water-filter-cartridges/replacement-combo-packs/standard-cartridge-packs/20-x-4-5.html
- https://www.filtersystemsaustralia.com.au/scalesoft-triple-whole-house-hard-water-chlorine-reduction-filter-system-20-x-4-5-high-flow-watermark-gt1-108-ss.html
- https://www.completehomefiltration.com.au/resources/chf-warranty
- https://www.filtersystemsaustralia.com.au/amfile/file/download/file/566/product/531/