Complete Home Filtration vs My Water Filter at a Glance

Factor Complete Home Filtration My Water Filter
Australian design and suitability for local conditions

Australian-founded and operated, with systems configured around the home, water supply and household requirements.

Australian water filtration retailer offering whole home systems for different water supplies and household requirements.
Whole home coverage

Whole home filtration from the mains, with configurations addressing sediment, chlorine, chloramine, heavy metals and other quality concerns. Up to 50 L/min.

Whole home filtration from the mains, with different systems and cartridge configurations for mains water, rainwater and other concerns. Select systems offer flow rates up to 60 L/min.
Installation

Complete Home Filtration manages professional installation through its licensed plumbing teams, with installation and service teams across Australia.

My Water Filter supplies the filtration system separately from installation. Installation requires a plumber for whole-house systems connected to the main water line.
Cartridge cycle and ongoing cost

6 to 12 months, depending on configuration and usage. Proprietary system cartridges are supplied for the configured system.

6 to 12 months, depending on configuration and usage. Replacement requirements vary by system and cartridge.
Softening and hardness

Hardness can be addressed within the whole home system configuration, including softening resin and scale-prevention options depending on the system selected.

My Water Filter offers separate water conditioners and hard-water systems, including Limetron, alongside whole home filtration systems.
Local service and aftercare

Installation and service teams operate across WA, QLD, VIC, NSW, ACT and SA. Whole home systems generally carry a 2-year manufacturer warranty, with installation workmanship coverage applying according to the relevant terms and regulations.

My Water Filter provides product support, cartridge replacement reminders and replacement services. Warranty coverage varies by product and manufacturer.
Certifications

Published certification and manufacturing credentials include WaterMark certification, NSF-related testing/assessment and ISO 9000-accredited manufacturing requirements, with the applicable scope depending on the product and standard.

Published certification and testing credentials include Australian WaterMark certification for applicable whole home systems, NSF certification or testing for specific cartridges and independent SGS laboratory testing.

Australian Design and Local Water Conditions

Complete Home Filtration

Complete Home Filtration is Australian founded and operated, with the whole home systems designed around Australian conditions. The CHF-6000 can be adjusted according to the property’s water supply, plumbing and household needs, with different cartridge and treatment media for different water needs.1,2

My Water Filter

The ULTRAPURE Hard Water System is designed around Australian conditions. My Water Filter describes the system as suited for WA, SA and other hard-water areas, with the system combining whole home filtration and hard water scale control.3

Woman drinking from a water bottle while sitting next to a dog

Whole Home Coverage

Complete Home Filtration

The CHF-6000 is installed on the mains supply before water is distributed throughout the home. It can include a micron pre-filter, granular activated carbon and KDF55 media, with additional options for ion-exchange water softening, scale prevention, heavy-metal reduction and chloramine removal. The maximum flow rate is 32 to 50 L/min depending on the setup.2 

My Water Filter

The ULTRAPURE Hard Water System is also installed on the home’s main supply. It uses three filtration stages consisting of sediment, carbon block and Disruptor cartridges. The system has a maximum flow rate of 60 L/min and includes Magnet and Limetron treatment for scale control.3 

Whole-home water filtration system installed in a front yard

Installation and Who Does It

Complete Home Filtration

Complete Home Filtration manages the installation process through its technicians and partnered plumbers. 

A licensed professional must install the system on the mains between the water meter and the first inlet tee-off into the home. The technician considers the installation requirements when determining the appropriate system setup for the property.2,4

My Water Filter

My Water Filter supplies the filtration equipment, with installation requirements depending on the system purchased. 

Its installation guidance states that whole home systems are to be installed by a plumber, while the retailer also offers installation assistance via contracted plumbers.3 

Service technician and customer toasting with water in a kitchen

Cartridge Cycle and Ongoing Cost

Complete Home Filtration

The CHF-6000 uses high-capacity filter cartridges that usually require replacement every 6 to 12 months. The right time depends on factors like your water quality, household usage and the setup installed on your property.

That means the ongoing cost depends on which cartridges and treatment media have been included in your system as well as how frequently they need to be replaced.2,5

My Water Filter

The ULTRAPURE system’s cartridges are generally replaced every 12 to 18 months, depending on water quality and household usage. My Water Filter also specifies a capacity of up to 300,000L for the system’s cartridges

As with the CHF-6000, ongoing costs will depend on the specific cartridges required and their replacement intervals.3,6 

Softening and Hardness Handling

Complete Home Filtration

The CHF-6000 can address hard water through different treatment setups. One option is a high-capacity cation-exchange water-softening resin cartridge, which treats minerals through ion-exchange. Scale prevention is also available where that is a priority instead.2,7

My Water Filter

The ULTRAPURE addresses hard water using Magnet and Limetron anti-scale technology. This is a scale-control approach rather than conventional ion-exchange softening, so it doesn’t remove calcium and magnesium from the water the same way a traditional water softener would.3

Person preparing a hot drink while making sandwiches on a kitchen countertop.

Local Service and Aftercare

Complete Home Filtration

Complete Home Filtration offers installation and ongoing support through its Australian service network, including trained service technicians and consultants. The CHF-6000 holds a 2-year manufacturer warranty, while plumbing workmanship coverage applies according to the relevant warranty terms and state requirements.8,9

My Water Filter

My Water Filter offers customer support for products purchased through its store. Its guarantee information states that warranty coverage varies according to the product and applicable manufacturer terms.3,10

Service technician holding a clean filter while speaking to a woman in a doorway.

Certification and Scope

Complete Home Filtration

Complete Home Filtration publishes several certifications and manufacturing credentials across its products. These include WaterMark certification, testing against relevant NSF standards and ISO 9000-accredited manufacturing requirements. 

For the CHF-6000, the documentation identifies the WaterMark licence as WMK023341 and also provides information about NSF testing and assessment through IAPMO, along with its manufacturing requirements on its certifications page. 

The important distinction here is the scope of the credential. A certification or standard may apply to a specific system, component, or manufacturing process, so check the product and assessment rather than assuming every credential applies to the full range.2,11

My Water Filter

My Water Filter publishes several certifications and testing credentials across its ULTRAPURE Hard Water System and individual filter cartridges. The system carries Australian WaterMark certification, while its sediment and carbon cartridges have been certified against relevant NSF standards. The Disruptor cartridge has also been tested against NSF/ANSI 42 and 53.

As with any certification or testing claim, the scope matters. Some credentials apply to the complete system, while others relate to individual cartridges or specific performance testing.3,12

Person rinsing vegetables under water from a tap.

Appendix

  1. https://www.completehomefiltration.com.au/
  2. https://www.completehomefiltration.com.au/products/whole-home-filtration
  3. https://mywaterfilter.com.au/products/ultrapure-hard-water-system
  4. https://www.completehomefiltration.com.au/resources/installation-tips
  5. https://www.completehomefiltration.com.au/resources/maintenance-guide
  6. https://mywaterfilter.com.au/blogs/learning/how-long-do-whole-house-water-filter-cartridges-last
  7. https://www.completehomefiltration.com.au/news-insights/hard-water
  8. https://www.completehomefiltration.com.au/support
  9. https://www.completehomefiltration.com.au/resources/chf-warranty
  10. https://mywaterfilter.com.au/pages/our-guarantees
  11. https://www.completehomefiltration.com.au/certifications
  12. https://mywaterfilter.com.au/products/ultrapure-super-seal-cartridge-pack

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